Frequently Asked Questions
General
Using Gawin Effectively
- How do I send a quote?
- Do I need to quote on every job request email I receive or for every request on my dashboard?
- Are the customer requests real?
- How will I be able to contact the customer?
- Why do some job requests contain a logo at the top of the customer’s name?
- How do I quote for a job with a promo code?
Gawin Direct
- What’s Gawin Direct?
- What are the advantages to accept Gawin Direct Request?
- Why can't I edit quote for Gawin Direct job request?
- How much does it cost to accept Gawin Direct job requests?
- What if the customer cancels their booking?
- What is the refund process for Gawin Direct?
Manage Account
- How do I sign up as a service provider?
- What information do you require for account verification?
- How do I select the services I provide?
- How do I select the areas I provide my service?
- Can I add more services under my account?
- How do i change my email?
Notifications
Payments & Gawin Credits
Forms
2.0 Items
- What's new in Gawin?
- Why can't I see my inbox?
- What's the Request History for?
- What happened to my completed and closed tab?
- What's the wallet tab for?
- How come I can't see my requests?